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2. Error Codes

Error CodeDescriptionTroubleshooting
410One of more buttons of the HMI are blocked.Check if any buttons are blocked, e.g. from dirt or debris. Clean the buttons if required.
414Connection problem of the operating unit.Check connections and contacts.
418One of more buttons of the operating unit are blocked.Check if any buttons are blocked, e.g. from dirt or debris. Clean the buttons if required.
422Connection problem of the drive unit.Check connections and contacts.
423Connection problem of battery pack.Check connections and contacts.
424Communication error among the components.Check connections and contacts.
426Internal time-out error.Restart the system. If the problem persists, contact your Bosch eBike dealer.
430Internal battery of HMI empty.Charge HMI ( in holder or via USB port).
440Internal error of the drive unit.Restart the system. If the problem persists, contact your Bosch eBike dealer.
450Internal software error.Restart the system. If the problem persists, contact your Bosch eBike dealer.
490Internal error of the HMI.Check the HMI.
500Internal error of the drive unit.Restart the system. If the problem persists, contact your Bosch eBike dealer.
502Illumination error.Check the light and the associated wiring. Restart the system. If the problem persists, contact your Bosch eBike dealer.
503Speed sensor error.Restart the system. If the problem persists, contact your Bosch eBike dealer.
510Internal sensor error.Restart the system. If the problem persists, contact your Bosch eBike dealer.
511Internal error of the drive unit.Restart the system. If the problem persists, contact your Bosch eBike dealer.
530Battery pack error.Switch off the eBike, remove the battery pack and reinsert the battery pack. Restart the system. If the problem persists, contact your Bosch eBike dealer.
531Configuration error.Restart the system. If the problem persists, contact your Bosch eBike dealer.
540Temperature error.The eBike is outside the permissible temperature range. Switch off the eBike system and allow the drive unit to either cool down or heat up to the permissible temperature. Restart the system. If the problem persists, contact your Bosch eBike dealer.
550An improper load was detected.Remove load. Restart the system. If the problem persists, contact your Bosch eBike dealer.
602Internal battery pack error while charging.Unplug the charger from the battery pack. Restart the eBike system. Plug the charger into the battery pack. If the problem persists, contact your Bosch eBike dealer.
602Internal battery pack error.Restart the system. If the problem persists, contact your Bosch eBike dealer.
603Internal battery pack error. Restart the system. If the problem persists, contact your Bosch eBike dealer.
605Battery pack temperature error.The eBike is outside the permissible temperature range. Switch off the eBike system and allow the drive unit and battery to either cool down or heat up to the permissible temperature. Restart the system. If the problem persists, contact your Bosch eBike dealer.
605Battery pack temperature erro while charging.Unplug the charger from the battery pack. Allow the battery pack to cool. If the problem persists, contact your Bosch eBike dealer.
606External battery pack error.Check the wiring. Restart the system. If the problem persists, contact your Bosch eBike dealer.
610Battery pack voltage error.Restart the system. If the problem persists, contact your Bosch eBike dealer.
620Charging error.Replace the charger. Contact your Bosch eBike dealer.
640Internal battery pack error.Restart the system. If the problem persists, contact your Bosch eBike dealer.
655Multiple battery pack errors.Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer.
656Software version error.Contact your Bosch eBike dealer to perform a software update.
No DisplayInternal error of the HMI.Restart your eBike system.